Our website address is: https://saunaspot.eu.
Saunspot.eu (“us”, “we”, or “our”) operates the Saunaspot.eu website.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may also collect information how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Data
Saunspot.eu uses the collected data for various purposes:
- To provide and maintain the saunaspot.eu website
- To notify you about changes to our website
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve your website experience
- To monitor the usage of the website
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Data
Saunspot.eu may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Saunspot.eu
- To prevent or investigate possible wrongdoing in connection with the website
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our website, to provide the website on our behalf, to perform website-related services or to assist us in analyzing how our website is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: firstname.lastname@example.org
TERMS AND CONDITIONS
Order Acceptance and Processing
orders are accepted when we receive the advanced payment. Any email or other
acknowledgement of your order is merely to report that your request has been
received and will be looked at, and does not in any way denote acceptance of
your order regardless of any wording on the email.
Saunaspot.eu reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.
All specifications are approximate only and the seller shall have no liability in respect of any deviation there from. The seller shall have no liability in the event of the goods infringing or being alleged to infringe the rights of any third party. In the event that the goods are or maybe the subject of third party rights, the seller shall be obliged to transfer any such title he has but without prejudice to the rights of a consumer for a remedy in the event of total or partial non-performance.
Delivery of Goods
delivery of goods to you is deemed to be a separate contract for services,
distinct from your contract to purchase the goods.
Delivery may be effected in one or more instalments.
Changes to the delivery address made by the purchaser after the goods have been handed to the delivery company will incur an additional charge.
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. In certain circumstances where large bulky items are being ordered for delivery to very remote locations there may be an additional carriage charge. If your order falls into this category then you will be notified of the extra cost and given the option of accepting the extra charge or cancelling your order.
If there is a failed delivery due to the customer and not the transport company, we reserve the right to charge the redelivery cost.
In the event that there is a pricing error on the website then Saunspot.eu will not be bound to honour any orders made at that price.
Checking Goods for Damage and Notifying Saunaspot.eu
inspect goods on arrival, look for obvious damages and report to the seller.
Please report this to us immediately by email or telephone.
You agree to open all boxes and thoroughly check the goods for damage or shortage on the day of delivery and notify us of any damage or shortage within 14 days of the delivery.
Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
You have the right to revoke this contract within fourteen days without specifying any reasons. The revocation period is fourteen days with effect from the day, on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered with 1 or more parts.
In order to use your revocation right, you must inform (Kreatura d.o.o., Staretov trg 23, 1275 Smartno pri Litiji, Slovenia, Email: email@example.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, excluding the delivery costs within fourteen days from the day on which we received the notification about the revocation of this contract from you (refund process might take longer and depends on banks and other facilities involved in money transferring). We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have provided evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to at latest within fourteen days with effect from the day on which you received a confirmation of revocation of this contract. You bear the direct costs for returning the products.
You must pay for any depreciation of the products if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
The address to which you should returns the goods is:
Staretov trg 23
1275 Šmartno pri Litiji
Criteria for exclusion or expiry
Returned product must remain original package and has to keep an image of new product. The right of return does not apply for:
- products fabricated upon customers request (for example, glass doors with custom sizes)
- goods with limited shelf life (for example, sauna whisks).
- sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery
- parts which belong to a product which will not be returned.
TERMS AND CONDITIONS FOR BUYING
The present terms and conditions apply to relations between buyers via the website Saunaspot.eu and the company Kreatura d.o.o. that owns the online store Saunaspot.eu (hereinafter SELLER).
Availability, price list and description of product sheets
The main currency of Saunaspot.eu EUR
The main currency of Saunaspot.eu EUR
The buyer is entitled to independently cancel an order that has not been paid or delivered by selecting the relevant status regarding a false order in their profile.
An order shall only be fulfilled after advance payment has been received unless otherwise agreed with the buyer.
Payment for orders
Possible payment methods:
• Bank transfer (based on invoice)
The SELLER recommends that the product’s original packaging be kept in case a need for warranty service arises – some manufacturers require that. The serial number or other important information required for identifying the product must not removed from the product or from its packaging.
The online store is responsible for the non-compliance of goods sold to a purchaser with the terms and conditions of the contract or for deficiencies which already existed at the time of delivery and which occur within two years of delivering the goods to the purchaser. The purchaser has the right to turn to the online store within two months of the occurrence of a defect by e-mailing firstname.lastname@example.org or calling +386 590 555 58. The online store is not liable for any defects arising after delivering the goods to the purchaser. If goods bought from the online store have defects for which the online store is responsible, the online store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the online store shall return to the purchaser all of the payments involved in the contract of sale. The online store will respond to the consumer´s complaint in written form or in a form thatb enables written reproduction within 15 days.
Settlement of disputes
All complaints made by a purchaser about the online store must be e-mailed to email@example.com or submitted by calling +386 590 555 58. If the purchaser and the online store are not able to settle the dispute by agreement, the purchaser purchaser may also turn to the dispute resolution bodies of the European Union.
Processing of personal data
The online store only uses the personal data entered by the purchaser (including name, phone number, address, e-mail and bank details) for processing the order and sending goods to the purchaser. The online store forwards personal data to the transport service provider in order to deliver the goods.
Liabilities of parties in case of contract breach
Parties are liable to each other for direct material damage caused to the other party due to their non-performance or improper performance of the terms and conditions of the contract.